Frequently Asked Questions

That’s the answer we hear most often—and all of our clients said the same thing before getting started. None of them had perfect data. Poor data quality is precisely the symptom of the problem that Sellia solves: your data is scattered across four systems that don’t communicate with each other. Sellia centralizes it, cleans it up, and automatically enriches it with data from D&B, Creditsafe, and Infolegale. Within three weeks of deployment, your teams often have a better view of their portfolio than they did in three years using their ERP alone.

This is actually the best time. During an ERP migration, your data is fragmented, your teams are overburdened, and decisions are made even less effectively than before. Sellia sits on top of both your current ERP and the new one—it’s not part of your project scope. Our clients who deployed Sellia during a migration maintained the quality of their decisions throughout the entire transition period.

Let me turn the question around: How much does it cost you each month without Sellia? In bad debt, DSO, tied-up cash, and manual decisions? Sellia’s ROI is measured in weeks, not years. A client similar to yours recouped the annual cost of the solution in 6 weeks, solely through the reduction of unpaid invoices and the early detection of two defaults. The real question isn’t “Can we afford Sellia?”—it’s “How much does it cost us each month to do nothing?”

Sellia doesn’t replace your tools—it enhances them. Your credit insurer provides an external perspective on your customers. Sellia adds your internal behavioral, sales, and financial data to create insights that neither the credit insurer nor your collections tool can produce on its own. Sellia connects to Eloficash, MyDSO, GetPaid, or HighRadius via API and directly enriches their data with our scores.

Six machine learning models run in production every night on your real-world data. Here’s how it works: one model predicts that a customer will be late on a payment in 30 days—not because they’re late today, but because they’ve placed fewer orders, respond more slowly, and their industry is showing signs of strain. Another model recalculates the optimal credit limit for each customer every night. A third model tells you that this specific customer has an 87% probability of settling their account if you follow up with them now. The AI in Sellia isn’t a chatbot—it’s an engine that replaces thousands of manual decisions with automated, predictive ones.

Sellia doesn’t call your credit teams’ expertise into question—it amplifies it. They no longer have to spend their time on manual tasks or chasing down information. Instead, they focus on decisions that have a real impact on your balance sheet. In practice: less time spent on low-risk accounts, more focus on complex situations that require human judgment.